The Role
We are delighted to announce Starcom, a part of Core, are hiring a Digital Client Manager!
Overview
This role assumes responsibility for managing the integration of digital aspects of the media planning activity and providing digital strategy planning insights for multiple client accounts within their client team. It requires management of processes, excellent attention to detail and time management skills to ensure best in class delivery on behalf of the media team for clients. This role supports the Digital Client Director in fostering strong relationships with clients. The role requires an ambitious, creative and innovative person who prides themselves on building strong and trustworthy client relationships. Digital Client Managers require strong collaboration and communication with the wider team, particularly Social, Search and Programmatic teams in Investment. The ideal candidate will enjoy working in a fast-paced environment with a drive to succeed and can multi-task in a deadline driven atmosphere.
Responsibilities
This role will have the responsibility of developing the digital media rationale for their clients which, in turn, must be aligned to the overall strategic direction of the client. This role will also be the key day to day client contact and will ensure that all media decisions are made using a robust process powered by the appropriate media planning tools. Central to this role is a clear understanding of digital media planning principles, an ability to articulate the strengths and weaknesses of each media channel and the role that each will play in delivering on the overall strategy. This role will also establish the KPIs for the media plan and will ensure that all important information is clearly shown on the plan for client approval. The Digital Client Manager will also manage the implementation and delivery of the digital media plan and will perform the required Quality Control to ensure that the plan produced matches the media rationale and the objectives set.
Your profile
EXPERIENCE
• 2-5 years previous digital media experience in a similar role, with a proven track record
in media planning and buying
• Previous experience working with digital media tools
• Knowledge of the broader digital disciplines
• Excellent working knowledge of Microsoft Office, Excel and PowerPoint
• Experience project managing large scale, complex media campaigns is essential
• High level of business and financial acumen
• Possess good presentation skills – assist in presenting to clients
Person Specification
• Be a confident communicator
• Excellent interpersonal skills – ability to build strong relationships with clients
• Display the ability to think creatively and innovatively
• Very knowledgeable on all media – ideally an expert on at least one medium
• Possess good presentation skills – assist in presenting insights to clients
• Good listener - ability to understand client’s objectives
• Excellent attention to detail
• Understands the importance of upskilling
• Can think on their feet to make the right decision quickly
• Highly organised individual that can manage multiple client projects and the overall
delivery of the work
• Understands and appreciates the benefit of processes
• Be responsive to requests
• Know when to escalate and involve other people
About us
Core is Ireland's largest marketing communications company with over 300 people working across the key areas of marketing communications - research, data science, strategy, planning, creative development and implementation. We are now a collective of nine practices, working towards a single purpose - to expand the possibilities of what brands can achieve. At Core, we believe that change can move us forward and compel us towards new possibilities. Our wonderful people are at the centre of our success. It is essential that we keep building a high-trust working environment that supports our people and enables them to flourish. There is no magic formula for becoming a great place to work. Instead, it involves working together, through constant change, to match the personal dreams and ambitions of our people with the aspirations of the organisation.
Over the years, we have cemented our position as a great place to work, time and time again. Core was voted Agency Network of the Year for 2024. This year, we were again voted as one of Irelands Best Workplaces by the Great Place to Work Institute for the 15th year, alongside being awarded a Best Workplace for Health and Wellbeing, and a Best Workplace for Women in 2024.
